Hi,
Please go through the following requirement and let me on Dhruv@riderconsultinginc.com if you have any available candidates
Role : SAN Service Delivery Director
Interview : Phone/Skype
Duration : 6 months +
Location : Phoenix, Arizona
Must be a Citizen or GC
Description :
SAN Service Delivery Director
US Tier 1 Operations organization is currently seeking a Director of IT Infrastructure (Storage and Backup) to help continue with their strategic growth within the US. This opportunity is for a self-motivated individual who has proven experience as a technical director managing/mentoring large technical delivery teams.
Key Accountabilities :
· Technology Management
· Assess IT Infrastructure Solutions (Identify gaps, Expanding IT Business Strategies)
· New Product Evaluations
· Direct Service Team Management Functions
· Develops/Implements policies, standards, and procedures
· Planning and Coordination
· SLA Management
· Monitoring and Reporting (System Availability, Performance, Capabilities Metrics)
· Financial Management
· Budget preparation, development and forecasts
· Prepare Investment Proposals and Operational Expenses
· Budget Performance metrics
· P&L
Qualifications/Skills/Experience :
· 10 years' experience with either HDS, EMC, Commvault or Tivoli Storage Manager
· Broad knowledge of complex IT infrastructure components (Networks, Data Centre's, End user devices, etc.)
· Understanding of key IT processes including Incident management, change management, configuration management, capacity management,
· service continuity management and troubleshooting
· Operations management
· Excellent communication skills, both written and oral, including presentation
· Organizational skills, time management
· People management including training and development, relationship building and negotiations
· Demonstrated leadership of Storage and Backup teams.
· Demonstrated strategic thinking in previous role.
People Management :
· Performance management and leadership of the Storage and Backup and Team
· Daily liaison with IT Senior Executives, VP, internal and external customers
· Advise Vendor management on hardware/software selection
· Performance Management and Leadership
· People Management - Coaching, Counseling, Motivating
Responsibilities :
· Monitors new developments in storage and backup technologies, changes in business needs, and develops equipment strategy, and plans to strengthen and improve the computing services.
· Develops and recommends IT Operations policies for adoption and implementation.
· Manages development of storage and backup data center standards to reduce business operating costs
· Collaborates with other IT operations teams in the design and implementation of processes which enhance the stability of IT and business operations.
· Identifies opportunities for ongoing consolidation, virtualization, and efficiency based improvements.
· Evaluates and recommends tool sets in the storage and backup environment to provide operational support and monitoring.
· Evaluates and tracks capacity across the storage and backup environments and reports capacity and growth trends to leadership as required.
· Understands the importance of both the SOX compliance and SSEA16 audits. Insures that the team meets all requirements.
· Collaborate with Business Engineering teams to ensure the appropriate support model and costs are applied to all equipment and services.
· Solves problems related to installation, implementation, maintenance, and operations of client infrastructure
Key Success Factors :
· Ability to work with minimal supervision.
· Assumes total responsibility for work assigned and delivers on commitments.
· Takes ownership of problems and/or issues and ensures timely resolution.
· Proactively identifies opportunities for improvement of the computing environment.
· Is able to respond quickly and adapt to changes in priorities driven by a dynamic marketplace.
Thanks,
Dhruv Soni
Phone : 980-272-1261
Email : Dhruv@riderconsultinginc.com
Gtalk : dhruvsoni.rider@gmail.com
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