Dear Partner
Hope you are doing great!!
Please add me on yahoo at arpittechwire and do share me your hotlist also at Arpit@tresourceinc.com.
Please go through the requirement and let me know if you have any consultant for the same position.
QA Analyst - IVR
Strongsville, OH , Pittsburgh, PA
Phone Hire
Must Have Skill: IVR Domain Testing Experience,
* Manual Testing,
* ALM 11,
* Performance and Load Testing with Hammer Tool
3-5 years progressive experience and responsibilities in the area of Avaya IVR Call Center Technologies QA process
IVR Domain
* Experience with Testing of DTMF and Speech Recognition Application and Call Flows
* Experience in testing of Inbound and Outbound voice applications on Avaya Voice Portal/Experience Portal.
* Experience with Testing of Genesys CTI Call Routing
* Experience and Knowledge of Voice Portal Managemnt Systems (VPMS) Configurations.
* Knowledge of Skill Based Routings, Exit Points and Vector/VDNs
* Working knowledge of IVR Testing with Agent Desktop Applications.
Thanks & Regards,
Arpit Arora | Assistant Team Lead-Recruitment
Technology Resource Group Inc.
1700 Park St, Unit 212, and Naperville IL, 60563
Office:408-709-1760 Ext : 961
Fax: 408-884-2409
Arpit@tresourceinc.com | www.tresourceinc.com
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