Looking for Service Now Administrator , Ashburn, VA

Hi,

Please find the below position and respond back to me at  praveen@sritechsolutions.com 

Position Title: ServiceNow Administrator

Location: Ashburn, VA

Duration: Contract

Interview Process:  Phone + Face to Face (Mandatory)  

Need Local Candidates or Who can attend the face to face interview …No expenses paid.

Required Skills:

·         8 - 10+ years' experience in continuous process improvement methodologies including ITIL®, business

·         process re-engineering, and/or quality management initiatives

·         Significant demonstrated experience with ITIL® business process reformation, re-engineering, and

·         project management activities, with extensive Service Catalog and Service Request experience

·         Expert level experience in ServiceNow Service Catalog and ServiceRequest design and implementation

·         Expert level in Reporting based upon requests

·         Expert level in Service-Now integrations to on-prem application including but not limited to SQL and

·         WebServices (REST and SOAP)

·         Expert level experience with workflow creation

·         Experience working with/leading process reformation teams

·         Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day

·         processes

·         Desire to develop complex strategies to overcome cultural resistance to process-driven change

·         Experience facilitating quality improvement efforts

·         Excellent verbal and written communication skills

·         Excellent leadership and problem-solving skills

·         Experience with ServiceNow required, experience with Remedy is a plus

Thanks and Best Regards,

Praveen Kumar

SRI Tech Solutions Inc.

praveen@sritechsolutions.com

(T) 1-813-423-6500 X Ext: 149 (M) 813-440-2778 (F) 813.423.6520