Hi,
Please find the below position and respond back to me at praveen@sritechsolutions.com
Position: Sr. Metrics Analyst
Location: West Chester, PA
Duration: 6 months Contract
Job Summary
· Sr. Metrics Analyst is responsible for collecting, analyzing and utilizing operational performance data to identify, prioritize, and deliver improvements to the business.
· The Sr. Metrics Analyst will develop and maintain standard reporting measures, recommend action plans, and provide ongoing analysis of solutions. S/he will work with all levels of management by leading, coaching or assisting in projects to improve defect rates, cycle time, costs, or customer satisfaction.
Essential Job Functions/Skill
· Partner with business leaders to develop and understand business metrics and patterns in the data, and to help drive data-based strategic decision making
· Solid knowledge of CIs; dependencies relationships in CMDB and Application modeling.
· Analyze qualitative and quantitative data, identify and prioritize improvement opportunities, and recommend changes to management. Provide analysis prior to and following any recommended changes.
· Lead or assist on improvement projects. Provide analytical support of actual results against budget and feasibility of proposed business strategies.
· Coach team members and leaders on process improvement tools and projects
· Creates and maintains multiple operational reporting tools.
· Hard core IT asset management exposure.
· Experience & knowledge of CI's Lifecycle in Configuration Management from New to retirement.
· Conducting audits & Monitoring Configuration Database to maintain data integrity due to changes in IT environment.
· Excellent communication skills
Education/Experience
· 5-8 years of experience
Specific or Additional Skills
· Understanding to Asset Management tools, CMDB, & Asset Management process is large organization is mandatory, Lifecycle Asset Management Process (LAMP)
Specialized Knowledge or Licenses
· ITIL Certified
Thanks and Best Regards,
Praveen Kumar
SRI Tech Solutions Inc.
(T) 1-813-423-6500 X Ext: 149 (M) 813-440-2778 (F) 813.423.6520
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