Required || Business Systems Analyst || Philadelphia, PA || Phone And F2F

Dear Partner

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Please go through the requirement and let me know if you have any consultant for the same position.

Business Systems Analyst

Location: Philadelphia, PA

Interview Process: Phone then Onsite

Group: Solution Design/EA group for the Self Service Customer portals

They will be looking as soon as tomorrow to do in-person interviews.

Overview

• The Solution Designer is a technical role – similar to an Enterprise Architect – someone who can fill the gap between Business and development teams.  You will be a member of our client's eCommerce and Self Service team deployed to projects as the requirements and analysis phase of the SDLC is concluding, and technical analysis, design and planning is beginning. The resource must be able to: 
• Communicate and collaborate with many stakeholder groups, from executive sponsors, end users, and business analysts, to system analysts, software engineers, quality assurance testers and system administrators, to the enterprise architecture team members, ultimately brokering many different points of view to consensus and clarity.     
• Quickly assess requirements in various documented artifacts for gaps and ambiguity before a technical design can be fully depended upon.
• Understand enterprise architectures, shared services and common components and their associated roadmaps, and how each may or may not affect detailed technical design and planning for a set of functional requirements in the later stages of the SDLC. 
• Produce, describe and present exact business requirement, technical design artifacts, include UML diagrams, particularly class diagrams, sequence diagrams & deployment diagrams

Job Summary

The Solution Designer will be responsible for interfacing with  business units to understand their needs, working with various architecture and development teams to create a solution to the business need utilizing  application and services infrastructure, and then working with impacted development and testing team(s) to ensure successful delivery of the proposed solution. Projects will include working with business needs for  Video, High Speed Data, Digital Voice, home security and other emerging technologies.

Overview of Projects

• You will work on either of these projects
• Re-engineering/re-platforming of instant message/chat system/ email used by our client's Call Center personnel to interact with customers.
• Running, maintaining enhancing self-service portal

Required Skills/Experience

• BS  in Computer Science
• Minimum 3 years  gathering, analyzing and writing IT requirements experience in a complex work environment
• Background in architecture and business and system analysis
• Data Analytics
• Minimum 5 years working in IT with SDLC
• Proficiency in documenting gathering Requirements with the ability to tell the difference between good and bad Requirements and the ability to turn nebulous Requirements into something actionable

Your technical experience must include all of the following:

• An understanding of SOA and experience writing requirements in a SOA environment
• Knowledge of Object Oriented Analysis and Design
• Experience using Web Services (not developing them), specially read out SOAP UI response
• The ability to determine what systems are needed to fulfil the need
• The ability to read an XML document thoroughly

UML

•  Use Case definition
•  Architecture diagramming
• Strong experience creating diagrams such as Sequence Diagrams and Activity Diagrams n a technical environment
• Experience conducting JAD/RAD/AGILE /Waterfall scrum sessions
• Strong analytical, critical thinking and problem solving skills
• Advanced proficiency with use of Microsoft Office applications including, Word, MS Project, Excel and Visio and other tools that facilitate the requirements gathering and design phases of the SDLC

 Your soft skills should include:

• Leadership
• Team Player
• Ability to move a project along
• Ability to work autonomously
• Ability to work and deliver under the pressure of deadlines and commitments to the customer
• Demonstrates professionalism in all areas of work
• Proficient at time management and meeting deadlines and flexible with changing priorities

Experience with Any of the Following is a Plus

•  Working on projects that involve high volume web applications
•  Working in a Call Center/Customer Service environment
•  Working with a self-service Web application for a large company
•  Experience customizing and configuring COTS systems
•  SoapUI
•  Cable and/or telecommunications industry experience
•  Experience writing code as a software developer

Thanks & Regards

Arpit Arora

Assistant Team Lead

3736 Hills-Dale Court,
Santa Clara, CA 95051

Direct: 408-409-1760 x 961

Mobile: 408-502-5132