You have a talking point that may help you with the people in San Diego that made that thing too.
Like I said, most motion control problems are slowly resolved, its unusual one observation does it. You have made some progress. You didnt mention it, but does the thing stop after the complaint entirely ?
A mere suggestion is DEFINITELY if you dont have one get a digital caliper like the cheap and just fine Mitotoyo. Maybe you have one in a tool bin, etc I mean one in the shoebox of maintenance stuff for this machine, specifically.
Mitutoyo CNC 6in 8in 12in LCD Digital Caliper 150mm 200mm 300mm Vernier Calipers Gauge Electronic Stainless Steel Measuring Tool
Like I said, most motion control problems are slowly resolved, its unusual one observation does it. You have made some progress. You didnt mention it, but does the thing stop after the complaint entirely ?
A mere suggestion is DEFINITELY if you dont have one get a digital caliper like the cheap and just fine Mitotoyo. Maybe you have one in a tool bin, etc I mean one in the shoebox of maintenance stuff for this machine, specifically.
Mitutoyo CNC 6in 8in 12in LCD Digital Caliper 150mm 200mm 300mm Vernier Calipers Gauge Electronic Stainless Steel Measuring Tool
I'm suggesting a wiggle and shim approach is a good line item step but not quite the bull's eye of a solution, For instance some little parallax in the frame, etc if it works sometimes and not other times, ( different XY position, etc ) that could cause a astonishing hole in some big experiment.
Saying 'have a technician etc" is ok mostly to find out how it works in more detail. Once their gone, thats it, all you get for the moment is an invoice. That is Manager X has a nice copy and paste message for you for subsequent trouble: "We do not support tips from { fill in the blank }. Bam, that's that.
Saying 'have a technician etc" is ok mostly to find out how it works in more detail. Once their gone, thats it, all you get for the moment is an invoice. That is Manager X has a nice copy and paste message for you for subsequent trouble: "We do not support tips from { fill in the blank }. Bam, that's that.
A test of the shim for fun is to take it out and have a 1:1 correlation of error messages when its there or out. Your worry about the actual compliance of the material in the mix is far more ominous than positioning. Hopefully you are wrong... Of course that's adjustable 'somehow', when they made it, they had no idea how that worked and just played with it like you are doing now.
Non-wiggly shim stock might be good too, like brass you can cut with scissors, etc...
Good luck keep playing !
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